Bad Customer Service
2898, 20 Aug 2022Got this off of NextDoor this morning:
Sorry, but I need to vent!!!! 😡😡😡 I experienced the WORST customer service today at a local store. I don't want to mention the name of the store because I'm not sure how I'm going to handle this.
Last night I bought something from this store and I paid cash for it. I took it home and found out it didn't work.
So today, less than 24 hours later I took it back to the same store and asked if I could get a refund.
The cashier told me “NO” even though I still had the receipt.
I asked if I could get a replacement instead, again she told me "NO."
I asked to talk to a manager as we Karen's do..... now I'm really not happy and I explained that I had just bought the item, had got it home and it didn't work.
The manager just smiled and told me to straight to my face that I was "OUT OF LUCK." 😡😡😡
No refund.
No FREE replacement. Grrrrrrrrr.
I'll tell you what...I am NEVER buying another Lottery Ticket from there again.
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